OBJECTIVE
To ensure personnel are effectively applying newly acquired knowledge.
BACKGROUND
Most companies have some level of training that often takes the form of documents which spell out the details of the training. There is typically an individual assigned to train, and once training is completed, there is a quiz to test the knowledge of the person trained. The most critical aspect of the training, can the person apply their newly acquired knowledge, is often overlooked.
OUR APPROACH
The DYNALABS Training Validation Program is targeted at discerning whether or not newly acquired knowledge is being effectively applied. The process is as follows:
- Technician goes through training for compounding a specific medicinal form
- Technician compounds a batch of medication
- Sample is submitted for testing with the technician’s name as the compounder
- Test results are reviewed with the technician and suggestions for improvement given
- If the batch passes all critical quality requirements, it may be dispensed
- If batch does not pass, it may be adjusted or discarded.
- Training is considered complete upon successful completion of 1 to 3 batches
IMPACT TO THE PHARMACY
- Training is documented in the course of making product
- Lower costs due to fewer failures, reworks and/or discards
- The cost of the training is offset by the few issues in the future.
- Lower probability of an adverse event and associated litigation costs
- Market the quality of the technicians to gain more business