Sample Submission

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  • Sample Submission: Once your pharmacy has been registered, please click LOGIN, at the top of the page and follow the instructions on the “Sample Submission(Test Request)” form.
  • Packaging Samples: If the sample is sensitive to heat and/or needs to be kept refrigerated or frozen, we ask that it be shipped with “cold packs” or “dry ice,” whichever is more appropriate. Please pack the samples and cold packs in separate zip-lock baggies to prevent moisture condensing on the cold packs from affecting the sample, paperwork and/or labels. Please pack samples appropriately to prevent breakage.
  • Shipping Samples: Please send your sample to DYNALABS via traceable means, such as FedEx®, UPS®, USPS®, or courier to the Sample Receiving Department of DYNALABS. Samples are received Monday through Friday (excluding holidays). Samples received after 1pm may not be tested until the next business day. If it is important that the sample be tested on the day it is received; please note that on the test request form. Additional charges may apply for same day testing. Table 2 contains standard and rush turnaround times for common tests.
  • Sample Quantity: Clients are no longer able to submit samples of different volumes in the same submission. Please ensure all samples submitted are of the same volume/container type. However, if clients must send in samples of different volumes for different tests (i.e. potency, sterility, and endotoxin), you will be required to enter as separate submissions. This is required to help us maintain accurate records for correct volumes and chain of custody for DEA samples. Additionally, we will require an acknowledgment of volumes on DEA samples in order for us to accurately track and maintain our records for the DEA.
  • Sample Quantity: Table 1 contains the standard quantities necessary for DYNALABS to perform the corresponding tests. For expensive and/or rare materials, please contact DYNALABS for absolute minimum quantities necessary. This table does not take into account additional sample requirements for repeat testing due to out of specification results. The sampling list below is intended to communicate the amounts needed to perform the corresponding test, not the amount required to meet a statistically significant sampling criteria. For customers that wish to sample according to the USP, please refer to the appropriate monograph and/or chapter of the USP.  For USP <71> Sterility Tests sample guidelines, in the current revision of the USP see Table 3: Minimum Number of Articles to be Tested in Relation to the Number of Articles in the Batch.
  • Table 1: Sample Quantity Requirements
Potency*/per active Microbiology Other Tests

Aliquots / Powders 1 gram*** Sterility** 2 mL pH 15 mL

Capsules, Tablets, Pellets 5 or more Endotoxin 1 mL Specific Gravity 30 mL

Liquid Samples 5 mL Particulates USP <788>
SVI (Method 1 and 2)
For fill ≥ 25 mL, 1 container
For fill 1 mL to 25 mL, 10 containers
For fill < 1mL, 10 mL

Suppositories, Troches, Lollipops 5 or more Particulates USP <788>
LVI (Method 1 and 2)
For fill > 100 mL, 1 container

Creams, Lotions, Gels 5 grams Particulates (Visual) USP <797> 1 mL

Antimicrobial Effectiveness 100 mL

* Per active, per time point. 

** See USP <71> (Table 3) for sampling guidelines to meet USP requirements

*** If testing Levothyroxine Sodium (T4) and Liothyronine (T3) please submit 5 grams

Notes: Please send separate sample containers for each test requested. If testing multiple sterility tests (i.e.: in the event of a time study), please send individual containers for each time point.

Table 2: Pricing and Turnaround Times (TAT) Service Levels

Standard Test Turnaround Times (Routine Testing)

✓ Chemical/Physical Test Final Report/CoA

    • Five (5) Business Days from receipt of sample

✓  Microbiology

    • Next Business Day – Received by “Day 0”
      • Sterility Setup
      • Fungal Setup
    • Five (5) Business Days
      • Endotoxin Final Report/CoA
      • Particulate Matter (USP 797>, USP <788>) Final Report/CoA
      • Growth Promotion

Rush Pricing

✓ Same Business Day:  Call for Fee (some compounds/actives cannot be tested Same Business Day)

✓ Next Business Day / Same day setup for Sterility:  2X Standard Pricing per test

✓ 2nd Business Day / Next business day setup for Sterility: 1.5X Standard Pricing per test

Project and Service Levels

  • Standard Testing is priced at “SILVER” Service Levels for all standard tests associated with projects; e.g. Beyond Use Dating, Time Studies, Stability Studies, etc.
  • Standard Testing for projects is executed similar to “Rush 2nd Day” samples, with respect to schedule date
    •  “Day 0” is defined as the day the sample is received by DYNALABS
    • No shared samples
    • Samples in-house on testing
    • Quoted turnaround time prevails


  1. Applies to Compounds currently validated by DYNALABS – New Compounds Need to be Fully Technically Veted prior to being included in this Service Level Agreement (SLA)
  2. No Shared Sample (minimum 2 – 5 ml per test)
  3. “Day 0” is the date the sample is received on our systems (De-Boxing, Sample Verification, etc.), not necessarily the date of delivery
  4. Required Information Provided from Pharmacy must mesh with DYNALABS’ systems – Test Method and Specifications Available, Sample Information is complete and accurate (Formulation, Lot Number, Sample Description, Volume, Batch Size, Sample Identifiers, etc.).  Incomplete data will result in delays. Project Information, e.g. approved quote, type of project, etc.
  5. For Rush Samples, identified as “rush” during time of submission
    • Same Day – Call for Fee and Capability
    • Samples On Site by 10 AM CST
    • Sample Request Submitted by 7 AM CST
  6. Investigations and/or Issues will proceed per Standard Operating Procedure (SOP) and not Service Levels

Table 3: Minimum numbers of articles to be tested in relation to the numbers of articles in the batchsc_USP-71-Sterility


DYNALABS maintains strict confidentiality with its customers. Formal Confidentiality agreements may be initiated by the customer or by DYNALABS.

Retention and Disposal

Samples will be retained 8 days after final QA.   Prior arrangements must be made to retain samples under other conditions or to return samples. Raw data is retained per cGMP standards and to maintain 21 CFR compliance.

Controlled Substance – 222 Form

DYNALABS possesses a DEA license for Schedules II – V controlled substances.

A DEA 222 form is not always required each time you send in a controlled substance.


Subpart A — General Requirements
Sec. 1305.03 Distributions requiring a Form 222 or a digitally signed electronic order.
Either a DEA Form 222 or its electronic equivalent as set forth in subpart C of this part and Part 1311 of this chapter is required for each distribution of a Schedule I or II controlled substance except for the following:

  1. Distributions to persons exempted from registration under Part 1301 of this chapter.
  2. Exports from the United States that conform to the requirements of the Act.
  3. Deliveries to a registered analytical laboratory or its agent approved by DEA.*
  4. Delivery from a central fill pharmacy, as defined in 1300.01 (b) (44) of this chapter, to a retail pharmacy.

* NB: Drug manufacturers, drug repackagers and drug distributors are required to complete and submit a DEA Form 222 or its electronic equivalent when sending Schedule I and II controlled substances for testing. Please contact us regarding any DEA Form 222 requirements questions you may have.

Financial Information

  • Payment in advance may be required for customers whose credit has not been established with DYNALABS.
  • Purchase orders or valid credit card information are required, unless other credit options have been approved by DYNALABS. Contracts for Services without this information may cause delay in testing.
  • Payment terms are “Net 15” from date of invoice unless otherwise stated differently in a quote. Client agrees to pay all costs, including, but not limited to, attorney and accounting fees and other expenses of collection resulting from any default by client under any terms of this contract.
  • For third party billing, a signed purchase order must be received from the party being billed for the service.
  • Published pricing is designed for single samples. Project or volume discounts may be available.
  • Quotations will be provided upon request by the client.
  • Additional charges may be assessed (i.e. hazardous samples) with client approval.
  • Liability of DYNALABS is limited to an amount no greater than the amount invoiced. This document supersedes any other arrangements with regards to financial liability.