Customer Satisfaction Survey Results 2018

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Here at DYNALABS, we strive for the highest quality and enforcing patient safety. We care about our clients and their feedback helps us improve our business and services. Our annual Customer Satisfaction Survey helps us gain some insight into our clients’ thoughts about us and our services. Thank you to everyone who participated. We collected the responses, analyzed them, and derived some interesting conclusions. The results are in and we are proud to share them with you today!

Services and Products

Customer Support

Overall Quality Systems

To see full results from our survey, click here.

Overall, the results were positive. We appreciate all feedback and we are glad to see that the majority of customers are happy with us and our services.

There is always room for improvement and we strive to be the best in the industry. With these results, we can work on improving our communication, transparency, customer service, and quality of testing and results.

Thank you again to everyone who participated. Your voice has been heard and we are using the information from this survey to better ourselves and improve our company. We value your input and your business!